Industrial training report: Pantai Hospital Ayer Keroh / Nur Alyaa Shzli

A vital stage for students is industrial training, which gives them important exposure to the working world. The development of a professional attitude is greatly aided by an industrial training program that is well-designed, executed, and assessed. I completed a 24-week, six- month industry training program from August 12, 2024, to January 24, 2025, as part of my Bachelor of Business Administration (Hons.) Finance degree. During my internship, I worked in the Finance Division's Credit Control Unit at Pantai Hospital Ayer Keroh in Melaka. An overview of the company is given in the first portion of this report, together with information on its goals, organisational structure, vision, mission, and services. My training experience is reflected in the following topic, which includes information on the length of time, dates, working days, and hours. Along with my tasks and responsibilities, I will also discuss the information and skills I acquired over this time. Throughout the learning process, my supervisor, Ms. Emilyn Seet Pei Wah, was a crucial source of guidance and support. Furthermore, I felt safe asking for help when I needed it because my co-workers were friendly and encouraging. My internship experience was substantially improved by this upbeat work environment. In addition, a vital instrument for comprehending and enhancing organisational performance which is SWOT analysis is included in the study. The company's performance is influenced by both external and internal elements, which are identified by the SWOT analysis. These external and internal aspects include opportunities and threats. For example, this research enables the business to strategically address areas that require improvement and take advantage of possible growth prospects. All things considered, I am confident that the experiences and information I have acquired from this industrial training will be quite helpful to me when I enter the workforce and deal with actual work settings.