A study on consumers perception of service quality at Kamaruddin Rahmat Motor Service Center Sdn. Bhd. / Noraishah Mat

Mat, Noraishah (1998) A study on consumers perception of service quality at Kamaruddin Rahmat Motor Service Center Sdn. Bhd. / Noraishah Mat. Degree thesis, Institut Teknologi MARA.
Abstract

Satisfying customers are one of the factors that are being given priority by many service organizations.

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