A study on consumers perception of service quality at Kamaruddin Rahmat Motor Service Center Sdn. Bhd. / Noraishah Mat

Mat, Noraishah (1998) A study on consumers perception of service quality at Kamaruddin Rahmat Motor Service Center Sdn. Bhd. / Noraishah Mat. Degree thesis, Institut Teknologi MARA.

Abstract

Satisfying customers are one of the factors that are being given priority by many service organizations.

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Item Type: Thesis (Degree)
Creators:
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Mat, Noraishah
UNSPECIFIED
Divisions: Universiti Teknologi MARA, Shah Alam > Institut Teknologi MARA (ITM)
Programme: B.A. Business Administration
Date: 1998
URI: https://ir.uitm.edu.my/id/eprint/11009
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