Mat, Noraishah
(1998)
A study on consumers perception of service quality at Kamaruddin Rahmat Motor Service Center Sdn. Bhd. / Noraishah Mat.
Degree thesis, Institut Teknologi MARA.
Abstract
Satisfying customers are one of the factors that are being given priority by many service organizations.
Metadata
| Item Type: | Thesis (Degree) |
|---|---|
| Creators: | Creators Email / ID Num. Mat, Noraishah UNSPECIFIED |
| Divisions: | Universiti Teknologi MARA, Shah Alam > Institut Teknologi MARA (ITM) |
| Programme: | B.A. Business Administration |
| Date: | 1998 |
| URI: | https://ir.uitm.edu.my/id/eprint/11009 |
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