The impact of the COVID-19 outbreaks towards Malaysian contractors: an analysis of contractors’ strategies / Nur Fatin Firzanah Mohd Naseri, Siti Nor Azniza Ahmad Sekak and Azeanita Suratkon

The Coronavirus Disease 2019 (COVID-19) pandemic has affected over 4.3 million individuals and caused the death of more than 290,000 people. Moreover, it has aroused apprehension among citizens regarding a global economic problem and the potential for a recession. The aim of this study is to determine the influence of the COVID-19 epidemic on workers in Malaysia and identify the resulting difficulties they have faced. This study investigates the repercussions of COVID-19 infections on the building sector in Malaysia, with a specific emphasis on the influence it has had on Malaysian contractors and their subsequent reactions. This study employs a quantitative approach and leverages an online poll developed through Google Forms. Total numbers of 175 questionnaires were distributed to contractors categorised as G1–G7 based on the Construction Industry Development Board (CIDB) Website in 2023. The response rate was 56%, with 98 questionnaires received for processing. The analysis revealed that Malaysian building contractors ranging from G1 to G7 possess a comprehensive understanding of COVID-19 outbreaks. These contractors acknowledge the significance of contractor tactics in the Malaysian construction industry. The respondents concur that the COVID-19 pandemic plans implemented by contractors are beneficial for the construction industry. The validation of the identified methods by the respondents confirms their effectiveness in addressing immediate challenges and promoting sustainability and resilience in the building industry during times of global pandemic concerns.