Effect of reward toward job performances among employees in Decathlon Petaling Jaya branch / Siti Zawiyah Azmi ... [et al.].

Performance is critical to organizational success, with efficient employee performance being paramount. Reward systems are an essential component of institutions, fostering reliable performance and behaviour to achieve greater success. This research study examines the impact of rewards on job performance among employees at the Decathlon Petaling Jaya Branch. Utilizing a quantitative methodology, the study employs a survey approach to gather data from employees. The objectives include identifying the types of rewards provided, analyzing job performance, and exploring the relationship between rewards and job performance. The findings indicate a positive correlation between rewards—such as medical aid, bonuses, profit-sharing, and incentives and employee job performance. However, variations were observed in respondents’ perceptions of the adequacy and effectiveness of these rewards. Additionally, the study highlights employees’ proactive approaches to task management and timely completion, reflecting a positive work ethic. The conclusions emphasize the crucial role of effective reward systems in enhancing employee job performance and organizational productivity. The study recommends that managers and leaders in the sports retail industry refine and optimize their reward systems to better meet their employees’ diverse needs and expectations, thereby contributing to improved job performance and organizational success.