Online PC Monkey Store (e-PcMS) / Faziatulakma Ishak

Nowadays, e-commerce is a big business with a growing market size and has been a major driving force in the IT industry for the past decade. There are so many companies that provide online ordering and purchasing system to enhance their businesses, including computer stores. Online PC Monkey Store (e-PcMS) is a system that applies the theory of business model and revenue model. The e-PcMS has been developed based on Rapid Application Development (RAD) model. This model consists of four phase which are Requirement Planning, User Design, Construction and Cutover. This model was the guideline for developer to complete this project. The system has been tested and evaluated to find out the functionality and usability of the system. System testing was conducted by the developer and tester to check whether the system has run according to the user requirements. For system evaluation, the developer can get the feedback, comments and suggestions about the system from different perspective of users. Results from user based on six sections, interface shows that the highest mean value 4.17 (SD=0.53), navigation shows that the highest mean value 4.13 (SD=0.57), ease of use shows that the highest mean value 4.27 (SD=0.69), content shows that the highest mean value 4.40 (SD=0.50), efficiency shows that the highest mean value 4.30 (SD=0.65), and user satisfaction shows that the highest mean value 4.30 (SD=0.70). This system is expected to assist customers of PC Monkey Store to buy the components of hardware online and help the staff to record and trace the data of customer more quickly.