Iron2U: demand ironing service mobile application for residential students in UiTM Shah Alam / Che Rohayu Che Azmi

Ironing services have become more popular because of the great convenience it offers for busy individuals. There are 29 residential students in UiTM Shah Alam and the laundry owner, Puan Khatijah has been interviewed using Google Form and WhatsApp platform, respectively. Based on the interview (Refer Appendix A and B), the residential students having a limited time to go out for laundry since they are busy, and they do not like ironing. The laundry owner also having difficulty in tracking their customer order. This project aims to develop the mobile application of on-demand ironing services for residential students within UiTM Shah Alam and its laundry owner. This project covers three objectives which are to identify the requirement, to design, and to develop an Iron2U application. However, this project did not include a payment gateway as it must be done by cash. The target user of this project would be the residential students in UiTM Shah Alam who need ironing service and the owner of the laundry. Mobile Application Development Lifecycle (MADLC) is the approach employed to complete this task. This project allows the user to get the ironing service using online ordering. Besides, it has a schedule function to book for the ironing service at their preferred time. Hence, an in-app notification will appear after their order are successfully accepted and they can download the digitalized order receipt for their future guide. It also provides informative content on the pricing and services offered by the laundry. Android Studio software is used to develop the functions for Iron2U mobile application. A scheduled online booking based on student’s demands is one of the motivations for developing this project to overcome the problems. The project will benefit the residential students in UiTM Shah Alam primarily as they will be able to get the ironing service on their demands and the laundry owner is easily able to find the customer who needs their services and track their orders. The future recommendation is to include online banking as the payment gateway. In a nutshell, Iron2U mobile application can minimize student’s time and systematically ease the laundry owner for data entry and track their customer’s order.