Homeaid: On demand home service mobile application / Syafiqah Nur Afrina Samsudin

Home service is very much needed for the homeowners in helping them to manage their house chores. However, it is difficult to find a single platform that has all listing of home services even when there is a lot on social media platforms, users will need to search and filter by themselves. The issue with the current platform is users cannot directly choose the service provider according to their budget as well as the difficulty in locating the service providers. The purpose of this project is to develop a mobile application to find home services in one single platform where users can easily find the service provided in their neighbourhood with the best price quotation instantly. The application provides two different features which are for the users to find services and service providers to promote their services. The objective is to identify user requirements, design and develop the HomeAid: OnDemand Home Service Mobile Application. The scope of this application will be focused on the homeowners and service providers that live in Padang Jawa. The methodology used is the Mobile Application Development Life cycle (MADLC) until the testing phase. The HomeAid mobile application provides in-app notifications, customer feedback, and the booking process. As for the service providers they can register their services and accept or reject bookings made by the users. The testing of this application is made using the system usability scale (SUS) which was answered by eight users. For future work, the project will provide a payment gateway instead of Cash on Delivery (COD) to improve the efficiency of the application as the users pay for the home services and create an admin system to make the service provider’s application more reliable.