An empirical study of secretaries work training and career development with implications for the secretarial curriculum / Raja Munirah Raja Mustapha

The revision of the secretarial curriculum requires a good account of the practice, and the many skills needed to function effectively. This empirical study of the secretarial vocation is an attempt to build such a databased approach to curriculum revision. A sample of 175 secretaries and 89 bosses participated in this study. Typical secretarial duties are still important. However, the use of shorthand appears less extensive, and use of PC is more pervasive than is embodied in the curriculum. Systematic career development for the secretary is generally absent. On the basis of the findings, several recommendations for secretarial curriculum are proffered.