Evaluate the trust on mobile banking adoption among consumers : Maybank2u.com.my / Nawratul Yasmin Jamil

Jamil, Nawratul Yasmin (2013) Evaluate the trust on mobile banking adoption among consumers : Maybank2u.com.my / Nawratul Yasmin Jamil. Masters thesis, Universiti Teknologi MARA (UiTM).

Abstract

This study focuses on the use of mobile banking application for consumer in Malaysia, especially maybank2u.com.my. A study focuses to determine the trust in adoption mobile banking from maybank2u.com.my consumers. The purpose of this study is to evaluate the trust of consumers in adoption the mobile banking application. A total of 200consumers that familiar and not with maybank2u.com.my mobile application were randomly selected to respond to an adapted questionnaire. Using SPSS 16, the data were processed and analyzed descriptively. The descriptive results showed that the respondent displayed trust toward using mobile devices for banking. The findings show that there is trust to technology in order to adopt mobile banking. Besides, consumers‟ are also preferring perform banking transaction by using mobile device as tools.

Metadata

Item Type: Thesis (Masters)
Creators:
Creators
Email / ID Num.
Jamil, Nawratul Yasmin
2010670922
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Nasir, Kalsom
UNSPECIFIED
Subjects: H Social Sciences > HG Finance > Banking > Electronic funds transfers
H Social Sciences > HG Finance > Financial management. Business finance. Corporation finance
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Computer and Mathematical Sciences
Programme: Master of Science (Information Technology)
Keywords: Mobile banking application, maybank2u.com.my, mobile devices
Date: 2013
URI: https://ir.uitm.edu.my/id/eprint/101647
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