The contribution of subcontractor’s performance towards project success: main-contractor perspective / Norliana Sarpin and Sharman Ramesh

A subcontractor is a company or individual who performs work for another company as part of a larger project. However, research shows that one of the factors for project delay is caused by underperformance subcontractor. Therefore, the research objectives of this study are to identify the contribution of subcontractor’s in assisting main contractor toward project success, to identify the benefits of appointing subcontractors towards project success and to suggest recommendation to improve subcontractor’s performance towards project success. The research method of this study is quantitative method where a questionnaire survey was distributed to respondent from G6 and G7 main contractor in Johor Bahru. The data was collected from 103 respondents which represents 47% response rate. The data analysis method used was descriptive analysis by using Statistical Package for Social Science (SPSS) software. The results show that the main contribution of subcontractors in assisting main contractor towards project success which fulfill labour shortage and expertise in previous project to be work on upcoming project. In addition, the benefits of appointing subcontractors towards project success achieved are availability of knowledgeable and experienced workers and specialized workers that work in the project. Furthermore, the recommendation to improve subcontractors’ performance where the main contractor should have good communication with their subcontractors. In conclusion, the result shows that understanding of the contribution of subcontractor’s performance will benefit main contractor in avoiding project delay and consequently towards project success.