Survey on the hygiene and sanitation awareness among foodservice workers in restaurants in Shah Alam (Section 2-24) / Dona Siti Zawina Don Najib

Study on the Hygiëne and Sanitation Awareness of Foodservice Workers in Restaurants in Shah Alam was conducted to obtain infoimation on the level of awareness of the foodservice workers working in restaurants in the City of Shah Alam. This study was conducted using questionnaires, interviews and observations. 40 restaurants in the City of Shah Alam were used as the sample and each restaurant was given 1 questionnaire each. This study is conducted to ensure that the workers know how to prepare, handle and serve food the proper way and also to ensure the sanitation of the premise and equipments used. This survey was also conducted to find out the level of knowledge of the foodservice workers on the importance of hygiëne and sanitation in their work. This survey also covers whether the management responsibility in providing training and facilities for the workers were met. Overall, the ievel of awareness and knowledge of the workers were above average, but this needs to be improved to ensure that there will be no foodborne diseases due to cross-contamination from occurring. The management had also provided training and adequate facilities for them to work effectively in the aspect of hygiëne and sanitation.