VOAS: Veterinary Online Appointment Booking System / Muhammad Harith Mokhtar and Arifah Fasha Rosmani

Nowadays, with advancements in technology such as the internet and wireless networks, many businesses including veterinary clinics have implemented these technologies in their everyday operations and have gained in popularity in recent years. In order to make the appointment procedure more effective and simplified, this project proposes for veterinary clinics to employ some form of Web-based online appointment system. In this research, there are two objectives that can be highlighted which are to design and develop an online appointment booking system using a web-based concept. In order to determine whether the proposed system makes it simpler for users to plan appointments, a usability test is conducted on the appointment system. The waterfall model, which has six phases including requirement, analysis, design, coding, testing, and implementation, was employed in this study as the methodology procedure. Two types of software have been used in this research during the development process that is Visual Studio Code for the coding process and XAMPP control panel that functions to develop and test the system on a local web server. The functionality and usability testing have carried out during the testing period and based on the testing, most of the users agreed about the ease of using this online appointment system.