Study adoption of advanced communication tools towards enhancing organization performance / Ona Marciany Johnny

In general, a well-sustained performance index is one of the main objectives in any company because the organization will be able to improve and develop itself through good performance. The general perceived level of Information Technology (IT) usage agreement on organizational success indicators such as achievement of performance targets, financial performance, transparency, quality service, and operational efficiency as shown by weighted mean ratings and standard deviation (Dr. Revenio, Jalagat, & Al- Habsi, 2017). The world has experienced a revolution known as information technology since the early years of the 20th century. Some consider it to be the most fascinating development since the industrial evolution around the mid-18th Century (Tom, 1991). This transition transforms our everyday lives at home and at work, in shops and banks, in schools, colleges and universities. It changes people's way of thinking, communicating, and behaving. Recently, the increasing revolution of technology has been experienced in global scenario and has become a global village where the utilization of computers and communication are widely available, mobile phones, internet, satellite networks and others that will provide the latest trends in communication that are applicable in processing, storing and distributing wide array of reliable information (UNDP, 2001). Advancement in chip, satellite, radio, and optical fibre technology have enabled millions of people around the world to connect electronically regardless of national or international boundaries. This explosion in connectivity is the latest and the most important wave in the information revolution (Evans & Wurster, 2007).