Items where Author is "Cyril de Run, Ernest"

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Cyril de Run, Ernest and Liew, Li Tyng (2007) Free food - some possibility : service recovery strategies in western based fast food restaurant / Ernest Cyril de Run and Liew Li Tyng. Malaysian Journal of Quality, 2. pp. 57-74. ISSN 1823-7347

This list was generated on Sat Jul 11 10:49:39 2020 +08.