Emotional intelligence in zakat institutions in Malaysia: a field study / Rozman Hj Md Yusof, Abd Hair Awang, Arifin Md Salleh, Mustafa Mohamad

Hj Md Yusof, Rozman and Awang, Abd Hair and Md Salleh, Arifin and Mohamad, Mustafa (2011) Emotional intelligence in zakat institutions in Malaysia: a field study / Rozman Hj Md Yusof, Abd Hair Awang, Arifin Md Salleh, Mustafa Mohamad. Business Management Quarterly Review, 2 (2). pp. 39-48.

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Abstract

This study explored the emotional intelligence dimensions (self-awareness, selfmanagement, social awareness and social skills) of employees employed in Zakat Centers. Data were collected from 113 randomly selected from three zakat centers: Melaka, Negeri Sembilan and Selangor using self-administered questionnaires of Emotional Competence Inventory (ECI) (108 items) that measured emotional intelligence. Overall, the study revealed that the employees’ emotional intelligence and its dimensions level: self-awareness, social-awareness and social skills are proficient, except for self-management, which was slightly low proficient.

Item Type: Article
Creators:
CreatorsEmail
Hj Md Yusof, RozmanUNSPECIFIED
Awang, Abd HairUNSPECIFIED
Md Salleh, ArifinUNSPECIFIED
Mohamad, MustafaUNSPECIFIED
Subjects: B Philosophy. Psychology. Religion > BP Islam. Bahaism. Theosophy, etc > Islam > Alms (Zakat) > Malaysia
H Social Sciences > HJ Public Finance
H Social Sciences > HJ Public Finance > Finance, Islamic
Divisions: Institute of Business Excellence (IBE)
Journal or Publication Title: Business Management Quarterly Review
Volume: 2
Number: 2
Page Range: pp. 39-48
Item ID: 887
Uncontrolled Keywords: Zakat personnel, emotional intelligence, self-awareness, self management, social awareness, social skills
Last Modified: 30 Apr 2019 07:12
Depositing User: Staf Pendigitalan 1
URI: http://ir.uitm.edu.my/id/eprint/887

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