Customer satisfaction towards mobile telecommunication service providers / Maylissa Pantan Likau

Likau, Maylissa Pantan (2016) Customer satisfaction towards mobile telecommunication service providers / Maylissa Pantan Likau. [Student Project] (Unpublished)

Abstract

It is quite challenging for the customers nowadays to choose the right network service provider for their mobile phone. This is happening because not all mobile telecommunication service providers can provide services that really can satisfy their customer. Besides, some of the mobile service provider only focusing to provide new services by the mind set of to compete with their competitor instead of providing a good service to the customers.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Likau, Maylissa Pantan
2014230986
Subjects: H Social Sciences > HF Commerce > Customer services. Customer relations
H Social Sciences > H Social Sciences (General) > Research
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management
Programme: Bachelor Of Business Administration with Honours (Marketing)
Keywords: cell phone,World Telecommunications Development Report , customer satisfaction
Date: June 2016
URI: https://ir.uitm.edu.my/id/eprint/42401
Edit Item
Edit Item

Download

[thumbnail of 42401.pdf] Text
42401.pdf

Download (1MB)

Digital Copy

Digital (fulltext) is available at:

Physical Copy

Physical status and holdings:
Item Status:
On Shelf

ID Number

42401

Indexing

Statistic

Statistic details