Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al.

Khalid, Shaiful Annuar and Abdul Rahman, Norshimah and Mat Noor, Ahmad Nizan and Sintha Madar, Abdul Rashid and Ibrahim, Nur Hazwani (2016) Job burnout and work values as antecedents of organizational citizenship behaviours / Shaiful Annuar Khalid et al. Jurnal Intelek, 9 (2). pp. 37-42. ISSN 2682-9223

Abstract

This study is conducted to examine the relationship between dimensions of job burnout, work values and organizational citizenship behaviour (OCB). Dimensions of burnout include cynicism, emotional exhaustion and reduced professional efficacy whereas work values consist of intrinsic work values and extrinsic work values. Two forms of OCBs tested are organizational citizenship behaviour directed at individual (OCBI) and organizational citizenship behaviour directed at organization (OCBO). The sample of this study includes 101 employees from several work divisions and levels of a Malaysian Multinational Corporation. It was found that dimensions of work values and burnout are significant factors to consider for enhancing OCBO. Specifically, the finding of this study demonstrates that intrinsic work values, extrinsic work values, emotional exhaustion and reduced professional efficacy are significant predictors of OCBO. However, only reduced professional efficacy significantly related with OCBI, whereas cynicism was not related with both types of OCB.

Metadata

Item Type: Article
Creators:
CreatorsEmail / ID. Num
Khalid, Shaiful AnnuarUNSPECIFIED
Abdul Rahman, NorshimahUNSPECIFIED
Mat Noor, Ahmad NizanUNSPECIFIED
Sintha Madar, Abdul RashidUNSPECIFIED
Ibrahim, Nur HazwaniUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational behavior. Corporate culture
H Social Sciences > HF Commerce > Job stress. Stress management
Divisions: Universiti Teknologi MARA, Perlis > Arau Campus
Journal or Publication Title: Jurnal Intelek
Journal: UiTM Journal > Jurnal Intelek
ISSN: 2682-9223
Volume: 9
Number: 2
Page Range: pp. 37-42
Official URL: https://jurnalintelek.uitm.edu.my/index.php/main
Item ID: 35300
Uncontrolled Keywords: Organizational citizenship behaviour, work values, burnout
URI: http://ir.uitm.edu.my/id/eprint/35300

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