Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh

A.S. Rajoo, Francis Xavier and Wan Salleh, Wan Zulkipli (2013) Helping students to cope with their communication apprehension / Francis Xavier A.S. Rajoo and Wan Zulkipli Wan Salleh. Book of Abstracts special Edition 2013 Academic Series of Universiti Teknologi MARA Kedah, 8 (1). p. 6. ISSN 1985-5079

Abstract

One of the fundamental skills required of students when they are in transition to the professional world is proficiency in English language communication. However, many students have yet to reach a reasonable level of competence in their communicative skills. It is not surprising to find students who still find it difficult to express themselves fluently even at tertiary level. Their weaknesses are often coupled with feelings of fear and anxiety that intensify when these students are engaged in conversations with people from different cultures. Such fear and anxiety is termed communication apprehension and it can be measured. One way to help students to cope with their shortcomings is to encourage them to make selfassessments of their communication apprehension. In this limited study, a self-report inventory, the ‘Personal Report of Intercultural Communication Apprehension’ questionnaire was administered to selected undergraduate students at a private institution of higher learning in order to identify their communication apprehension level. The data collected was analyzed using descriptive statistics. Factor analysis was used to determine the dominant comment(s) pertaining to communication with respect to communication apprehension level, namely low, moderate and high. This self-report inventory could act as a useful guide for the students to develop coping mechanisms to overcome their fear and anxiety.

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
A.S. Rajoo, Francis Xavierfrancis974@kedah.uitm.edu.my
Wan Salleh, Wan Zulkipliwanzul298@kedah.uitm.edu.my
Subjects: L Education > LB Theory and practice of education > English language
P Language and Literature > P Philology. Linguistics > Language. Linguistic theory. Comparative grammar
P Language and Literature > P Philology. Linguistics > Language and languages
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus > Research Management Institute (RMI), UiTM Cawangan Kedah
Journal or Publication Title: Book of Abstracts special Edition 2013 Academic Series of Universiti Teknologi MARA Kedah
Journal: UiTM Journal > Voice of Academia
ISSN: 1985-5079
Volume: 8
Number: 1
Page Range: p. 6
Official URL: https://voa.uitm.edu.my/v1/voa-issue/2013-volume-8...
Item ID: 31061
Uncontrolled Keywords: English language communication
URI: http://ir.uitm.edu.my/id/eprint/31061

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