The identification of facilities management standard service category for industry / Zuraihana Ahmad Zawawi ... [et al.]

Zuraihana, Ahmad Zawawi and Wan Samsulzamani, Wan Hamdan and Azfahani, Ahmad and Nurul Fadzila, Zahari (2016) The identification of facilities management standard service category for industry / Zuraihana Ahmad Zawawi ... [et al.]. Malaysian Journal of Sustainable Environment (MySE), 1. pp. 50-63. ISSN 0128-326X

Official URL: http://www.myse.my/

Abstract

In Facilities Management (FM) industry, there are demands for different standards of service ranging from superior to basic for similar service provision. The establishment of the standard service category is essential to provide guidance and a framework for the development of the scope of service. However, the standard service category for FM service provider in Malaysia has not been established yet. Thus, this paper is aimed to propose a FM standard service category to be as guidance in Malaysia FM industry. The identification of the appropriate standard service category is the key to the success of FM services delivery

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
Zuraihana, Ahmad Zawawizuraihana@perak.uitm.edu.my
Wan Samsulzamani, Wan HamdanUNSPECIFIED
Azfahani, AhmadUNSPECIFIED
Nurul Fadzila, ZahariUNSPECIFIED
Subjects: T Technology > TH Building construction
T Technology > TH Building construction > Buildings: Construction with reference to use.Including public buildings, dwellings
Divisions: Universiti Teknologi MARA, Perak > Seri Iskandar Campus > Faculty of Architecture, Planning & Surveying
Journal or Publication Title: Malaysian Journal of Sustainable Environment (MySE)
Journal: UiTM Journal > Malaysian Journal of Sustainable Environment
ISSN: 0128-326X
Volume: 1
Page Range: pp. 50-63
Official URL: http://www.myse.my/
Item ID: 29201
Uncontrolled Keywords: facilities management, industry, services, standard service category
URI: http://ir.uitm.edu.my/id/eprint/29201

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