Factors that contribute to work stress among staff in Pejabat Tanah dan Galian negeri Selangor / Mohamad Yazid Yahya, Rudy Hartono Adeni and Zafirah Zainuddin

Yahya, Mohamad Yazid and Adeni, Rudy Hartono and Zainuddin, Zafirah (2018) Factors that contribute to work stress among staff in Pejabat Tanah dan Galian negeri Selangor / Mohamad Yazid Yahya, Rudy Hartono Adeni and Zafirah Zainuddin. [Student Project] (Unpublished)

Abstract

This research presents a study on determining factors that contribute to work stress among staff in Pejabat Tanah dan Galian Negeri Selangor (PTGS). Based on the questionnaires and interviews carried out with the representatives in PTGS, it was found that there were few factors that contribute to work stress among PTGS staff during the ‘Data Cleaning Project’. The management of PTGS was concerned on what was causing the stress among employees. Therefore, this study is aimed to find factors which are significantly responsible for causing work stress during the exercise. This study was done using qualitative and quantitative methods which include interviews with the PTGS representatives and questionnaires which were distributed among the staff. The correlation test was used to determine whether there are a significant relationships between the independent variable and the dependent variable. Furthermore, Regression Analysis (Standard Multiple Regression) was used to examine which variables influenced the dependent variable the most. The study suggests that employees should take time to recharge in order to avoid any worsened consequences that may occur due to prolonged stress which may affect their performance and health. The results of the study also suggest that PTGS management should apply more effective communication methods to enhance feedback on bad working conditions from employees. Moreover, the study also suggests that the PTGS management should arrange or promote peer support training, which includes continuous learning and skill development to ensure that employees have the skill and knowledge to work efficiently. This training could build morale, sense of urgency, shared purpose and value among the peer support team. Besides that, it could detect erosion and burnout among colleagues that could trigger a red flag for any action or early prevention of deteriorating mental health among employees.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Yahya, Mohamad Yazid
UNSPECIFIED
Adeni, Rudy Hartono
UNSPECIFIED
Zainuddin, Zafirah
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Job stress. Stress management
H Social Sciences > HF Commerce > Personnel management. Employment management
Divisions: Universiti Teknologi MARA, Shah Alam > Arshad Ayub Graduate Business School (AAGBS)
Keywords: Factors, stress, staff
Date: 2018
URI: https://ir.uitm.edu.my/id/eprint/26164
Edit Item
Edit Item

Download

[thumbnail of PPm_MOHAMAD YAZID YAHYA AAGS 18_5.pdf] Text
PPm_MOHAMAD YAZID YAHYA AAGS 18_5.pdf

Download (520kB)

Digital Copy

Digital (fulltext) is available at:

Physical Copy

Physical status and holdings:
Item Status:
On Shelf

ID Number

26164

Indexing

Statistic

Statistic details