A study on tools of total quality management towards decision making in organization / Habibah Nik Mat

Nik Mat, Habibah (2012) A study on tools of total quality management towards decision making in organization / Habibah Nik Mat. Student Project. Faculty of Business and Management, Bandaraya Melaka. (Unpublished)

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Abstract

The research studies on tools of total quality management which is benchmarking and quality control circle in improving decision making in organization. There are two objective of study that researcher want to achieve. Firstly, to determine relationship between benchmarking with improvement decision making in organization. Secondly, to determine relationship between quality control circle with improvement decision making in organization. The research was conducted among employee of Puspakom Sdn Bhd and involving 50 respondents as the sample size of research. All respondent need to answer the questionnaires related to topic of research. The result was obtained through data that has been analyzed using reliability test, frequency analysis and regression analysis. The conclusion for this study was based on outcome of data analysis in chapter 4. At the end of study, the researcher makes some recommendation for organization and further researcher.

Item Type: Monograph (Student Project)
Creators:
CreatorsID Num.
Nik Mat, HabibahUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Decision making
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Total quality management. Benchmarking
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management (M)
Item ID: 24948
Uncontrolled Keywords: Total quality management; Decision making; Quality control
Last Modified: 26 Aug 2019 07:17
Depositing User: Perpustakaan UiTM Cawangan Melaka UiTM Cawangan Melaka
URI: http://ir.uitm.edu.my/id/eprint/24948

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