Job satisfaction and job-hopping behaviour among employees of casual dining restaurant / Nathalie Joan Jules, Hazrina Ghazali and Mohhidin Othman

Jules, Nathalie Joan and Ghazali, Hazrina and Othman, Mohhidin (2017) Job satisfaction and job-hopping behaviour among employees of casual dining restaurant / Nathalie Joan Jules, Hazrina Ghazali and Mohhidin Othman. Journal of Tourism, Hospitality & Culinary Arts, 9 (2). pp. 1-12. ISSN 1985-8914

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Abstract

Job hopping has been labelled as common practice among the labour workforce and this trend has been affecting many companies to review back their human resource strategy in order to reduce cost in high turnover and retain their employees within the organization. This paper aims to examine the relationship between job satisfaction and job-hopping behaviour mediated by affective commitment among employees working in the casual dining restaurant in Klang Valley area. With a total of 230 participants responded, data had been thorough screening of which only local workforce selected with an experience of working approximately one year from their employment life. Mediator affective commitment was also being examined in defining the mediation effect towards job hopping behaviour. Results from research findings indicated that job satisfaction does not predict job hopping behaviour and relationship are not significant. Job satisfaction has a positive relationship with affective commitment and is significant while affective commitment is weakly correlated to job hopping behaviour but not significant. This stipulates that even job satisfaction is a highly significance predictor towards affective commitment, both variables do not have strong causal effects to job hopping behaviour.

Item Type: Article
Creators:
CreatorsEmail
Jules, Nathalie JoanUNSPECIFIED
Ghazali, HazrinaUNSPECIFIED
Othman, MohhidinUNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Personnel management. Employment management
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Hotel and Tourism Management (B)
Journal or Publication Title: Journal of Tourism, Hospitality & Culinary Arts
ISSN: 1985-8914
Volume: 9
Number: 2
Page Range: pp. 1-12
Official URL: http://www.jthca.org
Item ID: 19497
Uncontrolled Keywords: Job hopping behaviour, job satisfaction, affective commitment, casual dining restaurant; Job satisfaction
Last Modified: 06 Mar 2018 03:08
Depositing User: Perpustakaan Tun Abdul Razak UiTM Kampus Puncak Alam
URI: http://ir.uitm.edu.my/id/eprint/19497

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