Articles in Journal International Journal of Information and Knowledge Management (JIKM) for Year 2014, Vol 4, Issues 1

Assisting female artists and architects : a user centered approach adopted by Design Library, University of Dammam, Kingdom of Saudi Arabia / Saima Qutab and Raed Al-Bukhari. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 1-10. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

Implementation of Electronic Records Management System (ERMS) at National Archive of Malaysia (ANM) / Ap Azli Bunawan, Raja Abdullah Yaacob and Nur Asyikeen Kamarudin. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 97-112. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

Knowlege sharing initiative among public officers in Malaysia : the relationship between organizational factors and the quality of knowledge sharing / Zawiyah Mohd Yusof. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 11-29. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

Leveraging entrepreneurial knowledge competencies among academic librarians in Malaysia / Haziah Sa'ari, Rusnah Johare and Haslinda Mohamed. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 79-95. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

Measuring service quality of Universiti Teknologi MARA Puncak Perdana Library using LibQUAL / Noor Dina Mohd. Noor and Raja Abdullah Yaacob. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 49-77. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

Reference statistics and planning of reference personnel in academic libraries : a case study of the University Putra Malaysia Library, Malaysia / Zubaidah Iberahim, Fuziah Mohd Nadzar and Mohd Hafiz Abdul Salam. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 31-48. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

An explorative investigation on the sustainability of knowledge repository establishment : the case of Malaysian public sector / Raja Faralita Raja Mohamad and Siti Arpah Noordin. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 129-149. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

The impact of online banking on customer service delivery in the Malaysian banking industry : Kano's model approach / Alhaji Abubakar Aliyu … [et al.]. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 113-128. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

The role of customer knowledge management towards organizational performance / Ahmad Suffian Mohd Zahari … [et al.]. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 151-170. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

The role of information professionals in academic libraries in Malaysia / Asmad Rizal Umar and Atirah Ruslan. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 171-187. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337