Items where Division is "Faculty of Business and Management" and Year is 2001

Student Project

Abd Jabar, Mohd Anis (2001) Customer satisfaction towards haulage services provided by Konsortium Logistik Berhad (KLB) Pasir Gudang, Johor / Mohd Anis Abd Jabar. (2001) [Student Project] (Submitted)

Abdul Jalal, Aida Farrah (2001) Member's awareness on EPF withdrawal schemes / Aida Farrah Abdul Jalal. (2001) [Student Project] (Unpublished)

Ahmad, Siti Rauhana (2001) A study on employee awareness towards ISO 9000 standards in improving service quality at DAHE Industries Malaysia Sdn. Bhd. / Siti Rauhana Ahmad. (2001) [Student Project] (Unpublished)

Ambia, Norafidah (2001) Customer satisfaction and perception towards the service provided at Tenaga Nasional Berhad Distribution Tampin / Norafidah Ambia. (2001) [Student Project] (Unpublished)

Fauzi, Anna Syazrini (2001) The effectiveness of using promotion to encourage customers in using the public transportation: study on Putra LRT / Anna Syazrini Fauzi. (2001) [Student Project] (Submitted)

Haron, Md Azmi (2001) A study on customer satisfaction towards service provided by Tabung Haji Klang District / Md Azmi Haron. (2001) [Student Project] (Unpublished)

Maslie, Roslee (2001) A study on marketing campaign by Bank Simpanan Nasional Malacca Main Branch / Roslee Maslie. (2001) [Student Project] (Submitted)

Md Fadzil, Md Faizul (2001) Importance of ISO 9002 towards small manufacturing firm, case study analysis: Kelemak, Alor Gajah Industrial Area / Md Faizul Md Fadzil. (2001) [Student Project] (Unpublished)

Md.Zin, Noor Zaininah (2001) A study on the level of job satisfaction among workers in EPF, Seremban / Noor Zaininah Md.Zin. (2001) [Student Project] (Unpublished)

Mohd Jasuri, Eryani (2001) The effect of performance appraisal system on staff productivity and job motivation - A case study on EPF staff Malacca / Eryani Mohd Jasuri. (2001) [Student Project] (Unpublished)

Mohd Sani, Farazila (2001) The important of quality service towards customer satisfaction / Farazila Mohd Sani. (2001) [Student Project] (Unpublished)

Mohd. Noh, Norfa Dila (2001) Enhancing the service quality as a strategy of maintaining competitive position in Malaysian telecommunication industry; a focus on Telekom Malaysia Berhad Gajah Berang, Malacca / Norfa Dila Mohd. Noh. (2001) [Student Project] (Unpublished)

Omar, Normayanti (2001) A study on the efficiency of customer service at DAHE Industries Malaysia (DIM) Sdn Bhd / Normayanti Omar. (2001) [Student Project] (Unpublished)