Items where Author is "Syed Khalid, Sharifah Syazwa Amierah"
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Article
The art of complaints: analysing complaints management from a social media banking account / Sharifah Syazwa Amierah Syed Khalid and Amir Lukman Abd Rahman. (2023) e-Academia Journal, 12 (2). pp. 198-211. ISSN 2289 - 6589