Items where Author is "Sharif, Norizan"

[up]

Group by: Item Type | No Grouping

Number of items: 1.

Public perception of service recovery and its effect on service recovery satisfaction, trust and word of mouth: the case of complainants from the local authorities in Selangor / Norizan Sharif. (2010) Masters thesis, thesis, Universiti Teknologi MARA (UiTM). Physical copy is available on shelf

This list was generated on Thu Nov 21 20:16:58 2024 UTC.