Items where Author is "Othman @ Usman, Zaihan"
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Research Reports
The impact of image on customer satisfaction and loyalty in healthcare industry: a comparison study between the public and private hospitals in Kelantan / Zainudin Awang and Zaihan Othman @ Usman.
(2004)
[Research Reports]
(Unpublished)
The impact of image on customer satisfaction and loyalty in healthcare industry: a comparison study between the public and private hospitals in Kelantan / Zainudin Awang and Zaihan Othman @ Usman.
(2004)
[Research Reports]
(Unpublished)