Items where Author is "Othman @ Usman, Zaihan"

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Number of items: 2.

Research Reports

Awang, Zainudin and Othman @ Usman, Zaihan (2004) The impact of image on customer satisfaction and loyalty in healthcare industry: a comparison study between the public and private hospitals in Kelantan / Zainudin Awang and Zaihan Othman @ Usman. (2004) [Research Reports] Digital copy is downloadable on MyKM Portal Physical copy is available on shelf (Unpublished)

Awang, Zainudin and Othman @ Usman, Zaihan (2004) The impact of image on customer satisfaction and loyalty in healthcare industry: a comparison study between the public and private hospitals in Kelantan / Zainudin Awang and Zaihan Othman @ Usman. (2004) [Research Reports] Digital copy is downloadable on MyKM Portal Physical copy is available on shelf (Unpublished)

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