Items where Author is "Muhamed, Norliza"

Conference or Workshop Item

Customer relationship management and satisfaction levels in banking industry / Abdul Razak Kamaruddin, Safiek Mokhlis and Norliza Muhamed. (2002) In: Prosiding Seminar Kebangsaan Sains,Teknologi dan Sains Sosial “Ke Arah Pembangunan Negara”, 27 dan 28 Mei 2002, Hotel Vistana, Kuantan, Pahang.