Items where Author is "Horian, Faizam"
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Number of items: 2.
Thesis
The relationship between service quality and customer satisfaction in selected banks in Kuching / Ahmad Shah Abu Bakar ... [et al.]. (2014) Masters thesis, thesis, Universiti Teknologi MARA, Sarawak.
Student Project
Investigate the impact of relationship marketing orientation on customer loyalty / Faizam Horian. (2011) [Student Project] (Submitted)