Items where Author is "H., Norazlin"

Article

The impact of online banking on customer service delivery in the Malaysian banking industry : Kano's model approach / Alhaji Abubakar Aliyu … [et al.]. (2014) Journal of Information and Knowledge Management (JIKM), 4 (1). pp. 113-128. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337