Items where Author is "Firdaus, Ummi Farhani"
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Number of items: 2.
Article
Measuring service performance for Urban Transformation Centre / Ummi Farhani Firdaus, Jasmine Ahmad, and Mahadir Ladisma @ Awis. (2017) Journal of Administrative Science, 14 (2). pp. 1-11. ISSN 1675-1302
Thesis
The mediating effect of perceived value between service delivery and citizens’ satisfaction on urban transformation centre (UTC) in Malaysia / Ummi Farhani Firdaus.
(2024)
PhD thesis, thesis, Universiti Teknologi MARA (UiTM).
