Items where Author is "Abu Bakar, Zainul Ariffin"

Thesis

Service quality and customer satisfaction of low cost carried on pre-flight, in-flight, and post flight; a case of Malindo Air / Aini Nazirah Ahman, Muhammad Nabil Fikri Razman and Zainul Ariffin Abu Bakar. (2015) Degree thesis, thesis, Universiti Teknologi MARA, Melaka.