Items where Author is "Abdul Razak, Farah Adibah"
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Student Project
Abdul Razak, Farah Adibah (2010) Enhancing customer perception and satisfaction: factors influencing customer service quality towards takaful insurance at Etiqa Takaful Berhad Temerloh / Farah Adibah Abdul Razak. [Student Project] (Submitted)
Abdul Razak, Farah Adibah (2010) Enhancing customer perception and satisfaction: factors influencing customer service quality towards takaful insurance at Etiqa Takaful Berhad Temerloh / Farah Adibah Abdul Razak. [Student Project] (Unpublished)