Items where Author is "Abdul Hakim, Fairuz"
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Article
The influence of service quality and employee quality on customer’s loyalty towards hotels in Perlis during COVID-19 pandemic / Nurfatin Nabiela Md Noor ... [et al.]. (2023) ESTEEM Journal of Social Sciences and Humanities, 7. pp. 106-118. ISSN 2600-7274
The effect of employees satisfaction towards loyalty in hotel industry: compensation, rewards, job security and working environment / Noraslinda Mohd Said... [et al.]. (2020) ESTEEM Journal of Social Sciences and Humanities, 4. pp. 75-82. ISSN 2600-7274