Items where Author is "Abdul Ghani, Rohayu"
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Omar, Nor Asiah and Abdul Ghani, Rohayu and Mohd Ramly, Suhaily and Hazirah Mohd Anim, Nur Aqilah and Nazri, Muhamad Azrin (2022) Keretapi Tanah Melayu (KTMB) services: the role of service quality and recovery towards satisfaction and loyalty / Nor Asiah Omar ... [et al.]. (2022) Journal of International Business, Economics and Entrepreneurship (JIBE), 7 (1). pp. 79-90. ISSN 2550-1429