Factor influence customer accepptance toward online waqf / Nuraqilah Izzati Zafriakma

Generally, Waqfis commonly associated with poverty alleviation by which serving the poor and contributing to welfare activities. With nowadays advancement technology, public can channelling the fund directly to the waqf institution instead of walk-in physically to their branch. Therefore, this research study is aims to study the factors that influencing customer acceptance toward online waqf which focusing in cash waqf. The customer acceptance toward online waqf is choose as the dependent variable in this study an there are three independent variables which are perceived usefulness, perceived religiosity and perceived ease of use. The significance of this study is want to obtain as much information about the factors that influencing customer acceptance toward online waqf. Besides, the findings of this study also give benefits to society especially Muslims considering that waqf is an alternative way for them to contribute some of their wealth as part of their welfare activities. The data collection for this research will be collected from primary and secondary data which are questionnaire and previous research. The focus area of surveys takes place in area Shah Alam. This study will use Statistical Package for the Social Sciences (SPSS) to make further data analysis. There are several test that be used in this study which are Regression analysis to test the relationship between dependent variable with the independent variable and also Factor analysis to test the validity of the questionnaire. At the end of the study, finding show that all variable tested has significant relationship with the acceptance level of online waqf.