Maintenance services of low-cost flats in Seberang Perai Selatan / Nor Shuhada Zulkifli

In this academic project research, maintenance services issue involves low­cost flats in Seberang Perai Selatan, Pulau Pinang have been investigated. Maintenance services must be excellent in providing the best management services for the residents. It is also important to ensure that every occupant is always protected as best as possible from any risk involving the maintenance services issue. However, the low-cost housing always related with maintenance services issue. Thus, the objective of this study is to identify the maintenance service issue and the factors that contribute to it in low-cost flats, as well as to explore maintenance service issues among the chairman of Joint Management Body (JMB) or Management Corporation (MC) in Seberang Perai Selatan. The study employs both primary and secondary data to identify the issue and factor of maintenance services. Using a purposive sampling technique, structured interview questions were distributed to all the chairman of Joint Management Body (JMB) or Management Corporation (MC) of 9 low-cost flats in Seberang Perai Selatan, Pulau Pinang.