The functional requirements for trusted electronic records management systems / Nurussobah Hussin, Rusnah Johare and Adnan Jamaludin

The purpose of this paper is to examine the characteristics and nature of
functional requirements for electronic records management systems (ERMS). It attempts
to highlight several electronic records management systems functional requirement
models developed aiming at facilitating an efficient and effective electronic records
management.The study employed literature reviews to gather information on functional
requirements of the leading advocates on electronic records management. It provides a
critical analysis of several electronic records management systems functional requirement
models such as the Trust Model; Business-Driven Recordkeeping Model; and the ICA
Model of High level Functional Requirements for ERMS. The findings illustrate that ERMS
functional requirements are important to protect the reliability, accuracy, authenticity and the
trustworthiness of electronic records as evidence, thus establishing the trusted electronic
records management systems. The insights in this paper will be useful to stakeholders
and key players in electronic records management such as archivists, records managers,
administrators and IT personnel.