The effectiveness of electronic mail as business communication tool to facilitate workflow among staff: a case study at RHB Bank Berhad, regional office Jalan Kulas/ Juita @ Mariah Kiat

Kiat, Juita @ Mariah (2006) The effectiveness of electronic mail as business communication tool to facilitate workflow among staff: a case study at RHB Bank Berhad, regional office Jalan Kulas/ Juita @ Mariah Kiat. [Student Project] (Unpublished)
Abstract

RHB Bank is one of the major banks in Malaysia and offers a comprehensive range of financial products from retail, commercial and corporate banking to Islamic products and services, and also electronic banking. RHB Bank was established in 1997, after the merger of Kwong Yik Berhad and DCB Bank. RHB Bank Berhad Head office is located at RHB complex Bangi, Shah Alam. It is a 6 storey building to accommodate various departments such at Human Resources, Information Technology, Trade Services, Corporate, Commercial, Consumer and many others. Apart from that RHB Bank Berhad also having its regional offices at Sabah and Sarawak which is mostly handle businesses at East Malaysia region. Currently, RHB operate over 200 branches all over the Malaysia and one each at Brunei and Labuan Off-shore.

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