Laporan latihan praktik di Unit Teknologi Maklumat Universiti Teknologi Mara, Kedah / Aqilah Auni Johari and Noraini Md Akhir

We have decided to build an effective system that can make people easily to make complain especially on facilities problem that they faced. We develop the e-Facility system especially for Facility Management Department, UiTM Kedah. The main purpose of the system is to help the student and staff to make complain on facilities problem . At the same time this system also help the admin staff to organize all the data and information that they receives according to complain report. Staff and student can view their report status after complain have been made through this system. On admin staff side, they can take action and edit each complain report and decide which technician to solve the facility problem. Admin also can search the information that they want and generate report. Because of this, complain record will be more smoothly and efficiently. There are two categories of people that can use this e-Facility system which is UiTM staff and admin staff. Admin has authority to access whole system differ with staff where they has limited access to the system. Staffs does not have to login before using this system it is because to reduce the biro ration process. In other hands, admin staff has to login before fully use this system. So that all data and information that they receives become confidential and secure.