The pros and cons of the delineation of the local authorities in Johor a study from the licensing department perspective / Muhamad Akmal Aqif Jumaadi

The local authority or PBT in Johor has gone through are delineation. There delineation is a change in the administrative area of a PBT, it involves 4 PBT in Johor which is Majlis Bandaraya Johor Bahru (MBJB), Majlis Perbandaran Johor Bahru Tengah (MPJBT), Majlis Perbandaran Pasir Gudang (MPPG) and Majlis Perbandaran Kulai (MPKu). The changes involve re delegate of administration area between the 4 PBT, resulting in MBJB expanded their territory by almost double. MBJB who previously manages a smaller area is now facing challenges when is given a large area in sudden. One of the departments that is heavily affected by the re delineation is the licensing and enforcement department. Thus this research is carried out to understand the situation in that particular department and to identify the difficulties that the department is facing. The results of this study is obtained through interviewing 3 respondents from different level of management. The main objective is to determine the difficulties they are facing in terms of management and work system in the office and also to discover several upper hand that they have obtained from there delineation. The result collected is expect to aid the researcher in determining the pros and cons of there delineation and providing a better understanding of MBJB's work system and procedures.