Case study of paperless organization in division of marketing communication at BSN / Norakhmar Mohd Arshad

The aims of this study is to create awareness in order to adopt the paperless organization since nowadays, the environment are getting worsen through global warming. Updated technology will also help the organization to ease the adoption of paperless in the organization. Qualitative research has been used for this research whereby interviews and observations to gather information and evidences. The information was analyzed using Textual Analysis, whereby themes and categories are created from the interview transcripts. Initial findings show how the respondent reacts towards the adoption of paperless and all of the respondents are prefer to go paperless instead of using paper even though it is also proven that the organization is based on paper-centric. This case study provides are a lot of benefit if the organization is implementing the paperless organization such as increasing efficiency. There are also more rooms for improvements and further enhancements in ensuring a successful of paperless in that organization.