Tourism analytics: analysing visitor arrival data for tourism industry in Sarawak / Miko Chang May Lee and Clifford Kueh Wei Chyi

May Lee, Miko Chang and Kueh Wei Chyi, Clifford (2023) Tourism analytics: analysing visitor arrival data for tourism industry in Sarawak / Miko Chang May Lee and Clifford Kueh Wei Chyi. International Journal of Service Management and Sustainability, 8 (2): 9. pp. 189-208.

Abstract

Tourism is identified as one of the six key economic sectors in the Sarawak post-COVID-19 development strategy with an expected higher GDP contribution of 11% by 2030. Visitor arrival datasets have been commonly used to measure the performance of the tourism industry but their significance to the Sarawak tourism industry has not been clarified. This paper aims to fill in the research gap by examining the recent 20-year visitor arrival data in Sarawak and its relationship with the local tourism industry. Leveraging various data sources and advanced visualisation techniques, four research questions related to the market outlook, seasonality and plausibility of the visitor arrival statistics have been formulated and addressed.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
May Lee, Miko Chang
UNSPECIFIED
Kueh Wei Chyi, Clifford
UNSPECIFIED
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > Industry
Divisions: Universiti Teknologi MARA, Sarawak
Journal or Publication Title: International Journal of Service Management and Sustainability
UiTM Journal Collections: UiTM Journal > International Journal of Service Management and Sustainability (IJSMS)
Volume: 8
Number: 2
Page Range: pp. 189-208
Keywords: Tourism analytics; Data Science; Data Visualisation; Sarawak Tourism; Visitor Data
Date: 2023
URI: https://ir.uitm.edu.my/id/eprint/85333
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