Industrial training report: Perpustakaan Tengku Anis / Della Kartika Sari

Libraries play a role in fulfilling information sources such as storage function, education, research, information retrieval, and cultural recreation function. In carrying out the above functions, the implementation derived from the library is the existence of user-oriented services and facilities. Based on the internship in Tengku Anis Library (PTA) Universiti Teknologi MARA (UiTM) Kelantan from April to July 2023, the writer has done many activities related to librarian role. They are shelving by arrange book in the shelves to ease from information retrieval, analyze strategic planning of PTA to improve library service for user, analyze about library collaboration in Malaysia, held a library online exhibition by making flipbook, information marketing and branding on social media by making video content and collaborate with Unai Library to held a talk show, work on the counter room to do circulation of library, analyzing library psychological aspect to improve library service for user, analyzing online personalities among user in PTA, analyzing library privacy security services, user trust, held a literacy skill class, provision of electronic resources is the provision of accountable information through the selection of reputable journals, do collection procurement process such us cataloging and sticking call number for book, subject heading, digitalize archive, and making a notebook. Another activities is visiting public library in Kelantan and visiting UiTM Press Shah Alam by online. For the special project, the writer join Community Social Responsibility (CSR) in SMK Pangkal Meleret and CSR Jalinan Kasih Bersama Anak Yatim to set up mini library, and then the last is joining Glocal Symposium on Information and Social Science (GSISS) 2023 and made a paper about crowdsourcing as a solution for library’s problem. Based on the internship activities that have been carried out, the author gained a lot of knowledge, especially related to library science.