Developing a framework for e-court judicial delivery system in Malaysia / Nurul Aiqa Mohamad Zain

As judicial delivery in Malaysia evolves with the evolution of information and communication technology (ICT), electronic records in Malaysian civil courts are managed by an electronic court (e-Court) system developed, with the function of managing electronic documents and records in daily court transactions. The absence of a framework complicates the provision of efficient e-records management in organisations (Mukred et al., 2021). Based on the investigation, there is lack of policies or procedures in managing electronic court records in the Malaysian Judiciary. To date, only relevant but insufficiently detailed processes are used to guarantee the validity and credibility of electronic court documents over their life cycle (Wan Satirah & Nurussobah, 2016).