ADM510: Quality Management / Faculty of Administrative Science & Policy Studies

UiTM, Faculty of Administrative Science & Policy Studies (2021) ADM510: Quality Management / Faculty of Administrative Science & Policy Studies. [Teaching Resource] (Unpublished)

Official URL: https://aims.uitm.edu.my/

Abstract

This course brings together the three pillars of TQM; customer orientation, continuous improvement and quality control. The course encompasses the basis of quality management (definition and concept), customer orientation and needs, designing quality, basic measuring activities in quality, quality control and improvement tools and building and sustaining quality in an organisation. The course provides a comprehensive overview of the quality management process and issues.

Item Details

Item Type:	Teaching Resource
Creators:	Creators Email / ID Num. UiTM, Faculty of Administrative Science & Policy Studies UNSPECIFIED
Subjects:	L Education > LB Theory and practice of education > Curriculum L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA
Divisions:	Universiti Teknologi MARA, Shah Alam > Faculty of Administrative Science and Policy Studies
Keywords:	Syllabus, academic, UiTM
Collections:	AIMS UiTM
Date:	2021
URI:	https://ir.uitm.edu.my/id/eprint/76298

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