UiTM, Faculty of Administrative Science & Policy Studies
(2021)
ADM510 - Quality Management / Faculty of Administrative Science & Policy Studies.
[Teaching Resource]
(Unpublished)
Official URL: https://aims.uitm.edu.my/
Abstract
This course brings together the three pillars of TQM; customer orientation, continuous improvement and quality control. The course encompasses the basis of quality management (definition and concept), customer orientation and needs, designing quality, basic measuring activities in quality, quality control and improvement tools and building and sustaining quality in an organisation. The course provides a comprehensive overview of the quality management process and issues.
Metadata
| Item Type: | Teaching Resource |
|---|---|
| Creators: | Creators Email / ID Num. UiTM, Faculty of Administrative Science & Policy Studies UNSPECIFIED |
| Subjects: | L Education > LB Theory and practice of education > Higher Education > Curriculum L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA |
| Divisions: | Universiti Teknologi MARA, Shah Alam > Faculty of Administrative Science and Policy Studies |
| Keywords: | Syllabus, academic, UiTM |
| Collections: | AIMS UiTM |
| Date: | 2021 |
| URI: | https://ir.uitm.edu.my/id/eprint/75495 |
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