The use of Microsoft 365 in organisation information management / Norpah Mahat ... [et al.]

Mahat, Norpah and Mohamad Fadzil, Mohamad Najib and Raseli, Siti Sarah and Ibrahim, Izleen (2022) The use of Microsoft 365 in organisation information management / Norpah Mahat ... [et al.]. Advances in Business Research International Journal, 8 (2). pp. 1-9. ISSN 2462-1838


Effective delivery of information is important to avoid misinterpretations of task performance in an organisation. To this end, an intranet web page called the Teaching Effectiveness Support Initiative (InSan) has been developed at Universiti Teknologi MARA Perlis Branch which serves as a delivery platform to the organisational community at both the management and implementation levels. The objective is to minimise communication gap in the delivery of information related to Teaching Effectiveness Index (TEX) which has been implemented at UiTM. TEX is the fifth pillar of UiTM Education 5.0 which was first applied to all lecturers in 2021 to measure the teaching effectiveness of lecturers through personal assessment, peers and students. The InSan SharePoint communication page is an initiative of a group of lecturers through knowledge sharing by integrating Microsoft Sharepoint, Microsoft Power Automate and Microsoft Form technologies in Microsoft 365. Survey within the organizational community has found InSan to be effective in minimising the gap in organisational communication on TEX. The results of the study found that over 80% of the staff’s level satisfaction with the InSan page shows the effectiveness of the information and functionality of the page. The improvement involves processing the application form automatically in the system and being approved online have made all the affairs of lecturers easier.


Item Type: Article
Email / ID Num.
Mahat, Norpah
Mohamad Fadzil, Mohamad Najib
Raseli, Siti Sarah
Ibrahim, Izleen
Subjects: T Technology > T Technology (General) > Information technology. Information systems
T Technology > T Technology (General) > Industrial engineering. Management engineering > Management information systems
Z Bibliography. Library Science. Information Resources > ZA Information resources (General) > Electronic information resources
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Business and Management
Journal or Publication Title: Advances in Business Research International Journal
UiTM Journal Collections: UiTM Journal > Advances in Business Research International Journal (ABRIJ)
ISSN: 2462-1838
Volume: 8
Number: 2
Page Range: pp. 1-9
Keywords: InSan, TEX, Microsoft 365, Microsoft SharePoint, Microsoft Form
Date: October 2022
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