VoIP implementation in UiTM: a feasibility study / Saadiah Yahya and Muhd Eizan Shafiq

Yahya, Saadiah and Shafiq, Muhd Eizan (2007) VoIP implementation in UiTM: a feasibility study / Saadiah Yahya and Muhd Eizan Shafiq. Jurnal Teknologi Maklumat dan Sains Kuatitatif, 9 (1): 7. pp. 79-96. ISSN 1823-0822


Voice over internet Protocol (VoIP) offers cheaper long distance calls compared to the traditional telephone services. This study looks into the viability of VoIP implementation in Universiti Teknologi MARA (UiTM) besides the existing telephony service. The finding of the study shows that UiTM is paying heavy expenses on intercommunication calls made between its employees in the 26 campuses. This study also confirmed that VoIP is the feasible solution to reduce calls expenses. VoIP network design that integrates existing telephony system and LANs in UiTM is proposed. WANs option that affirm current and future needs of UiTM is also planned.


Item Type: Article
Email / ID Num.
Yahya, Saadiah
Shafiq, Muhd Eizan
Subjects: H Social Sciences > HE Transportation and Communications > Online information services industry. Including Internet service providers
Q Science > QA Mathematics > Study and teaching
T Technology > T Technology (General) > Communication of technical information
T Technology > T Technology (General) > Information technology. Information systems
Divisions: Universiti Teknologi MARA, Shah Alam
Journal or Publication Title: Jurnal Teknologi Maklumat dan Sains Kuatitatif
ISSN: 1823-0822
Volume: 9
Number: 1
Page Range: pp. 79-96
Keywords: Bandwidth, COINS, data network, PBX, telephony
Date: 2007
URI: https://ir.uitm.edu.my/id/eprint/74430
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